Terms of Service

By creating an account, joining a workspace, accepting an invitation, or using CollabBook, you agree to these Terms of Service. If you use CollabBook for an organization, you confirm that you have authority to bind that organization.

A signed order form, service agreement, data processing agreement, or other written agreement may add or replace terms for a particular customer. If those documents conflict with these terms, the signed agreement controls for that customer.

CollabBook for Creators helps independent creator businesses manage opportunities, contacts, deals, contracts, obligations, invoices, and payment follow-up.

CollabBook for Brands provides Phase 1 creator program operations through Starter and Growth plans. Published features and limits apply to those plans. A written order may add onboarding terms, expanded limits, or future capabilities.

The two products have separate workspaces, permissions, subscriptions, and data access. Access to one product does not grant access to the other.

• You must be at least 18 years old or the legal age of majority where you live.
• You must provide accurate information and keep it current.
• You are responsible for activity under your account and for protecting access to your sign-in provider.
• You must notify us promptly if you believe an account or workspace has been accessed without permission.

Workspace owners and administrators assign roles and control member access. Each user may access only the workspaces and records authorized for that user. You must not attempt to access another workspace, creator, document, or record without permission.

A creator using creator transparency does not become a brand workspace member. The permitted records, actions, and access period are limited to the scope configured for that creator.

Creator and Brand subscriptions are separate. Creator plans and available features are described in the applicable checkout. Starter and Growth prices and limits are shown on the public Brand pricing page. A signed Brand order controls billing, renewal, cancellation, expanded limits, and any separately scoped capabilities.

• You are responsible for fees, taxes, usage charges, and payment information associated with your subscription.
• Cancellation takes effect as described in the applicable billing flow or signed order.
• Except where required by law or stated in a signed agreement, fees already paid are non-refundable.
• Future modules may require a separate subscription even when a customer has an existing base plan.

An invited creator is not charged for brand-funded creator access or its included actions. CollabBook does not take a default percentage of normal creator sponsorship compensation.

You retain ownership of information and files you submit to CollabBook. You grant CollabBook a limited license to host, copy, process, organize, display, and transmit that content only as needed to provide, secure, support, and improve the service or comply with law.

You are responsible for having the rights and permissions needed to submit content, invite users, connect services, and publish information to a creator. You are also responsible for reviewing imported, extracted, or generated records before relying on them as authoritative.

Scout and other AI features may extract information, summarize documents, explain discrepancies, answer questions, or draft actions. AI output can be incomplete or incorrect. It is not legal, tax, accounting, investment, or financial advice.

Source documents and imported content cannot authorize CollabBook to take a material external action. You remain responsible for reviewing sources, approving actions, and making business or legal decisions.

• Creators remain responsible for their agreements, invoices, tax obligations, content, disclosures, and compliance with applicable endorsement rules.
• Brands remain responsible for their agreements, approvals, payment obligations, data accuracy, access decisions, and lawful handling of creator information.
• Each party remains responsible for professional review when legal, tax, accounting, procurement, or financial advice is needed.

You agree not to:

• Use CollabBook for fraud, harassment, unlawful surveillance, infringement, or any illegal purpose.
• Misrepresent your identity, organization, authority, or relationship with a creator or brand.
• Upload malware or content designed to interfere with extraction, AI safeguards, or the service.
• Scrape, probe, reverse engineer, overload, or bypass security, usage, or access controls.
• Expose invitation codes, signed links, credentials, or information you are not authorized to share.
• Use the service to make unlawful automated decisions about a person.

CollabBook may depend on authentication, hosting, storage, billing, email, AI, and connected platform providers. Your use of a connected service is also governed by that provider's terms. We are not responsible for a third party's service, availability, or independent actions.

You may cancel a subscription or request account deletion using available account tools or by contacting us. We may limit, suspend, or terminate access for nonpayment, a material breach, fraud, security risk, legal requirement, or conduct that may harm CollabBook or others.

Data export, retention, and deletion after termination are governed by our Privacy Policy and any signed customer agreement.

To the extent permitted by law, the service is provided "as is" and "as available" without warranties of merchantability, fitness for a particular purpose, or noninfringement. We do not guarantee that every source record, extraction, reconciliation, AI response, notification, or third-party connection will be complete, accurate, or uninterrupted.

To the maximum extent permitted by law, CollabBook is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, opportunities, or creator relationships arising from use of the service. Any liability limits in a signed customer agreement control for that customer.

We may update these terms as the service changes. We will post the current version here and provide additional notice before material changes when required by law or contract. Continued use after the effective date means you accept the updated terms.

Questions about these terms can be sent to support@collabbook.co.