Privacy Policy | CollabBook

1. Information We Collect

Account Information

When you create an account, we use our authentication provider to sign you in. We receive your name, email address, profile photo, and a unique account identifier from the provider you choose (for example, Google). We do not store or have access to your password.

Profile and Business Information

We collect the information you choose to add, such as your display name, the platforms you create on, and the details you record about your work, including brand names, contacts, deal values, stages, deadlines, and notes.

Documents You Upload

You can upload contracts and other files. We store these securely so you can access them, and we process them only when you ask us to, for example to run a contract analysis.

Connected Accounts

If you connect a social account such as Instagram or YouTube, we use that platform's official login to retrieve public stats like your handle and follower count. We store an encrypted access token and the public stats the platform returns. We do not receive your password, and you can disconnect at any time from your profile.

Usage Data

We collect standard web analytics including IP address, browser type, pages visited, and time spent, to keep the service running well and improve it.

2. How We Use Your Information

To provide CollabBook's core features: your deal pipeline, brand CRM, documents, and notes
To run AI features you request, such as contract analysis
To process subscription payments through our payment processor
To send transactional emails such as account and billing notifications
To keep the service secure and enforce our Terms of Service
To improve our product and develop new features

3. Sharing of Information

We do not sell your personal data. We share information only in the following circumstances:

Service providers: We use trusted providers to run CollabBook, including our authentication provider, Stripe for billing, AI providers that process the documents you submit for analysis, our email provider, and our cloud storage provider. They may use your data only to provide their service to us.
Connected platforms: When you connect a social account such as Instagram or YouTube, we exchange data with that platform as needed to retrieve your public stats.
Legal requirements: We may disclose information if required by law or to protect the rights and safety of CollabBook and its users.

4. Data Retention

We retain your account data for as long as your account is active. When you request deletion of your account, we remove your personal data within 30 days, except where retention is required by law, such as billing and tax records, which we may keep for up to 7 years.

5. Security

We use industry-standard security measures, including TLS encryption in transit and access controls at the database level. Sign-in and credentials are handled by our authentication provider, so we never store your password. Sensitive secrets are stored securely and never logged. No system is completely secure, so we encourage you to use a strong, unique password with your sign-in provider.

6. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you
Correction: Update inaccurate or incomplete information via your profile settings
Deletion: Request that we delete your account and associated data
Portability: Request your data in a structured, machine-readable format
Objection: Object to certain types of processing, including marketing

To exercise any of these rights, email us at privacy@collabbook.co.

7. Cookies

We use session cookies to maintain your login state and analytics cookies to understand service usage. For more details, see our Cookie Policy.

8. Contact

If you have questions about this policy, email us at privacy@collabbook.co.